Who can see your record, what survives account deletion, and why the link you give a doctor expires.
Medical data is not a case where "we care about your privacy" in the footer counts as an answer. So, point by point.
Who sees the record
You, and whoever you opened it to. A family member's access to your record is an action you take in your account, not a default setting: granting access is recorded in the profile's history, and who currently has it — and at what level — is shown in the profile's access list.
The doctor's link expires
You can show your record to a doctor through a link or a QR code without creating an account for them. That link has a lifetime: after it, the link returns "page not found" rather than a stale copy of your record. Expired links are cleaned up automatically instead of sitting around.
What deletion actually does
Deleting your account does not merely hide it from you while the rows stay in the database. The record is marked deleted, and after 30 days it is physically erased together with everything attached to it. Those 30 days are a window to change your mind and to investigate if the deletion was a mistake; after it, there is no recovery, by design.
What we keep to run the model
Model requests are logged — that is what an investigation into "why did the summary say this" is made of. Those records are kept for 90 days and deleted automatically, not "when someone gets to it".
What we do not do
We do not sell your data and do not hand it to ad networks. If that ever changes, you will read about it in this section before it takes effect, and we will ask for your consent again.
Articles in this section are educational and are not medical advice, a diagnosis, or a prescription. Consult a qualified professional before acting on anything you read here.
Read next
ExplainerMedicine and treatmentLow TSH and low free T4: when the problem is the signal, not the thyroid
A low TSH usually means too much thyroid hormone, so a low free T4 next to it looks wrong. What can produce this pattern, from central hypothyroidism to serious illness, medicines and biotin, and what doctors usually check next.
7 min read
ExplainerBiomarkersHigh ferritin: when it means iron overload and what treatment trials showed
A high ferritin is often read as iron overload, but in referred patients it frequently is not. Transferrin saturation sorts the possibilities. Blood removal is standard for haemochromatosis without hard-outcome trials, and in metabolic high ferritin trials found no benefit.
7 min read
ExplainerBiomarkersSmall red blood cells, normal hemoglobin: what a low MCV means and what is checked next
A low MCV with normal hemoglobin can point to one of two different things: iron deficiency that has not yet become anemia, or an inherited thalassemia trait. Why ferritin is read together with CRP, which cut-offs apply, what blood-count indices can and cannot tell, and what the trials of iron without anemia found.
10 min read